Free Shipping for Orders Above RM250 (Within Malaysia)
Cart 0

FAQ

 

How to purchase?
Customers can purchase via our online store and pay via iPay88 Internet banking, Bank Deposit or PayPal.  For Bank Deposit, proof of payment must be emailed to hello@flywithaltayr.com. Orders will only be processed after full payment is received within 24 hours.  For more details, you download our manual here.

 


Can I purchase via SMS/Whatsapp?
No.  To better manage our sales & inventory, we encourage customers to purchase via our online store. 

 

How long will you ship my items?
We will ship confirmed and paid orders within 3 days after payment received.

 


Return & Exchange Policy

  • All purchases made through Altayr are final and there are no returns/refunds except for a defect or incorrect item. 
  • If Customers wanted to make an exchange, it has to be within 3 days after the arrival of package. All items must be in its original condition.
  • Exchange will not be applicable if the item is out of stock.  Should this happens, Altayr will offer a refund.
  • Altayr will bear the shipping fees incurred to return exchange items.

 


Can I be your Agent / Reseller?
Yes.  You can contact us at:

Email: hello@flywithaltayr.com
Phone: +6012-3773042

 


Can we collaborate?
Yes.  We love to collaborate. Contact us at +6012-3773042 / hello@flywithaltayr.com to discuss further.

Sale

Unavailable

Sold Out